Operations — built for high-end homes

Every home, every detail,
accounted for.

Haven is a custom property management platform that connects your operations team to the homeowner — in real time. Issues reported, tasks assigned, concierge scheduled, visits prepared. One system. Full transparency.

Open the live MVP What it does

Demo properties

Real-time

Ops to owner sync

Laravel

Built to scale

The nexus

One surface for everything that happens at a home.

Issues flow into tasks, tasks flow to people.

Your ops team files an issue at a home. The platform assigns severity, routes it to the right staff member, opens a work order. Every status change is timestamped and visible — to the team and, when you choose, to the homeowner.

Pre-arrival and close-down — templated.

A visit is scheduled. The pre-arrival checklist spawns as eight assignable tasks across housekeeping, maintenance, and stocking. 24 hours after the guest leaves, the close-down template spawns. Nothing gets missed because someone was off that day.

Concierge, the way you actually run it.

Chef bookings, SUV detail, grocery stock, private guide for Saturday — all move through the same pipeline as maintenance, with the same visibility. No separate system for the things the owner wants.

Operations console

Your team's shift, in one view.

Dashboard at sign-in shows open issues by severity, tasks due today, upcoming visits in the next two weeks, incoming service requests. Kanban for ongoing work. Every home has its own detail page with photo, visits, issues, and service history.

Role-based access means ops staff see only what they need; managers see everything; admins control the system.

Homeowner portal

The owner sees what you want them to see.

Homeowners sign in at their own URL. They see only their own home(s). Every open issue they should know about, the task status, the upcoming visit prep. They can file an issue or request a service directly — it routes into your ops team in one click.

Internal notes stay internal. Visible items are visible. You control the line.

Ready when you are

This MVP is live and fully clickable.

Sign in with the prefilled demo accounts on the login page. See the ops console with 12 homes, real open issues, task kanban. Sign in as a homeowner to see the other side of the same data.

Open the live MVP

Every home, every detail, accounted for.